This Privacy Policy complies with European regulation 2016/679 and the relevant legislation of Latvia and describes how SIA Okapiox collects, uses, stores, shares, and maintains customers’ personal information when they use our services through our website. It also explains customers’ data protection rights.

The data controller for your personal information is:

SIA Okapiox

Matisa street 61  30, Riga, LV1009, Latvia

Phone Number: +441322590041

Website: www.zybrios.com

We take your privacy seriously and use your personal data as further explained in this Privacy Policy. We are the “controller” of the personal data you provide to us.

You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including any related profiling).

Personal Data We May Collect and Why

Personal data refers to any information that identifies you personally, either directly (e.g., your name) or indirectly (e.g., your use of our products and services).

We may collect the following data about you:

Contact details: Your name, email address, and telephone number so we can contact you in response to an inquiry or in relation to services we provide.

Correspondence: Any additional personal data you may provide if you contact us via email, letter, or phone.

Survey responses: If you choose to respond to research surveys.

Transaction details: Information relating to transactions made through our website for fulfilling orders.

Details of visits to the website: Traffic data, location data, and other communication data required for billing or improving services.

We do not store your debit/credit card details.

Cookies

What Are Cookies?

Cookies are files stored on your computer, tablet, or smartphone that help websites remember who you are and store information about your visit. Most major websites use cookies.

What Cookies Are Used on This Site?

The cookies we and our business partners use are broadly grouped into the following categories:

Essential: Required for site functionality (e.g., login and security settings).

Analytics: Help us understand user engagement and improve the site’s performance.

User Preferences: Remember your preferences to improve your browsing experience.

InterestBased Advertising: Used to show relevant advertisements based on your browsing behavior.

How Can I Reject or Opt Out of Receiving Cookies?

You can refuse cookies by changing your browser settings. However, this may affect certain website functionalities.

For more details, visit:

[Your Online Choices](http://www.youronlinechoices.com/)

[World Wide Web Consortium’s website](https://www.w3.org/)

How We Use Your Personal Data

We use your personal data to:

Provide the products and services you request.

Send service communications, including changes to Terms and Conditions.

Conduct direct marketing (with your consent).

Track website usage and engagement through cookies.

Improve customer support and maintain accurate records.

Investigate and prevent fraud while complying with legal obligations.

Legal Grounds for Processing

We only process personal data if one or more legal grounds apply:

Consent: For marketing communications and research.

Contractual Necessity: To provide requested products/services.

Legal Obligation: To comply with laws, including fraud prevention.

Legitimate Business Interests: For improving customer experience, compliance, and business operations.

Who We Share Your Data With

We may share your personal data with:

Suppliers and service providers who process data on our behalf.

Authorities if required for fraud prevention or legal compliance.

Some personal data may be transferred outside the European Economic Area (EEA). We ensure that all necessary safeguards, such as standard contractual clauses, are in place to protect your data.

How Long We Keep Your Data

We retain personal data only as long as necessary, based on:

Legal retention obligations.

Statutory limitations.

Business needs and potential disputes.

After this period, your data is securely erased.

Your Rights

If you are a resident of the EEA, you have the right to:

Access, correct, update, or request deletion of your personal data.

Object to processing based on legitimate interests.

Request restrictions on data processing or portability of data.

Opt out of marketing communications at any time.

Withdraw consent if data was collected based on consent.

File a complaint with a data protection authority.

To exercise these rights, contact us at support@zybrios.com.

Contact Information

For any privacyrelated inquiries, please contact:

Email: support@zybrios.com

Phone: +441322590041

Website: www.zybrios.com

We aim to respond to all requests within 24 hours.